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H15 Palace, A Luxury Collection Hotel, Krakow Exterior photo

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About the Hotel

Ul. Sw. Jana 15, Krakow, 31-017

Perfect

9.4

9.7

/10

4.7

4.6

“The hotel's location in the heart of Old Town made it incredibly easy to explore all the charming streets and attractions of Krakow.”view full review

H15 Palace, A Luxury Collection Hotel, Krakow is a 5-star hotel offering 70 individually decorated rooms and exceptional amenities such as a restaurant, bistro, and a wellness center. Located in the historic Lubomirski Palace, this hotel features a combination of modern and restored historical elements, creating a unique ambience. Awarded a 9.4/10 rating on Booking.com, this Krakow hotel guarantees luxury and comfort.

Rooms & Amenities

The rooms at H15 Palace feature air-conditioning, flat-screen TVs, minibars, and private bathrooms. Each of the 70 accommodations includes comforts such as pillow menus and laptop-friendly workspaces. Guests can enjoy garden views and thoughtful touches such as bathrobes.

Dining & Leisure

Dining options include the restaurant Artesse and Bistro The Hours, which serves dishes inspired by local history and classic cocktails. Guests have access to room service and a coffee shop/cafe on site. Additional amenities include a fitness centre, an indoor pool, and sauna facilities.

Services & Facilities

H15 Palace provides various services for guests, including a 24-hour front desk, concierge services, and organized tours. The hotel offers an outstanding spa experience with a jacuzzi and relaxation areas. Safety features include carbon monoxide detectors and security systems.

Location & Transportation

The hotel is located near significant landmarks such as the Historical Museum of Krakow and Florian's Gate, both within 5 minutes walk. The nearest airport, John Paul II International Airport Kraków-Balice, is approximately 10 km from the hotel. Public transport options, including bus stops, are also conveniently located.

Select your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room
2 persons
32 sq. feet
1 King-size bed
room details
Classic Twin Guest Room
2 persons
32 sq. feet
2 Single beds
room details
Twin Junior Suite
2 persons
37 sq. feet
2 Single beds
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

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Check-in/ Check-out

Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was excellent with fresh options and good service, setting the perfect tone for our day.” read full review

Relaxing Spa Experience

“The spa was a true getaway. I thoroughly enjoyed the rejuvenating treatments and the peaceful ambiance was incredibly soothing.” read full review

Inviting Pool

“The swimming pool was beautifully maintained with a great temperature, making it a relaxing spot to unwind after a busy day.” read full review

Luxurious Shower

“The bathroom was a highlight; the shower had impressive water pressure and underfloor heating added a touch of luxury to the experience.” read full review

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Public parking is possible at a location nearby at PLN 150 per day.

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Soundproofed rooms
Garden furniture
Ironing facilities

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, 31-017

Getting around

City Centre
Krakow 5 min · 1400 ft
Airports
John Paul II International Krakow-Balice (KRK) 25 min · 10.2 mi
Katowice (KTW) 158 min · 65.1 mi
Train
Kraków Main Station 9 min · 2300 ft