H15 Palace, A Luxury Collection Hotel, Krakow, Krakow ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Ul. Sw. Jana 15, Krakow, Poland, 31-017

Perfect

9.4

9.6

/10

4.7

4.6

“The hotel's location in the heart of Old Town made it incredibly easy to explore all the charming streets and attractions of Krakow.”view full review

H15 Palace, A Luxury Collection Hotel, Krakow is a 5-star hotel offering 70 individually decorated rooms and exceptional amenities such as a restaurant, bistro, and a wellness center. Located in the historic Lubomirski Palace, this hotel features a combination of modern and restored historical elements, creating a unique ambience. Awarded a 9.4/10 rating on Booking.com, this Krakow hotel guarantees luxury and comfort.

Rooms & Amenities

The rooms at H15 Palace feature air-conditioning, flat-screen TVs, minibars, and private bathrooms. Each of the 70 accommodations includes comforts such as pillow menus and laptop-friendly workspaces. Guests can enjoy garden views and thoughtful touches such as bathrobes.

Dining & Leisure

Dining options include the restaurant Artesse and Bistro The Hours, which serves dishes inspired by local history and classic cocktails. Guests have access to room service and a coffee shop/cafe on site. Additional amenities include a fitness centre, an indoor pool, and sauna facilities.

Services & Facilities

H15 Palace provides various services for guests, including a 24-hour front desk, concierge services, and organized tours. The hotel offers an outstanding spa experience with a jacuzzi and relaxation areas. Safety features include carbon monoxide detectors and security systems.

Location & Transportation

The hotel is located near significant landmarks such as the Historical Museum of Krakow and Florian's Gate, both within 5 minutes walk. The nearest airport, John Paul II International Airport Kraków-Balice, is approximately 10 km from the hotel. Public transport options, including bus stops, are also conveniently located.

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Select your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

2 persons

345 sq. feet

1 King-size bed

Classic Twin Guest Room

2 persons

345 sq. feet

2 Single beds

Twin Junior Suite

2 persons

400 sq. feet

2 Single beds

Junior King Suite

2 persons

400 sq. feet

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Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was excellent with fresh options and good service, setting the perfect tone for our day.” view full review

Relaxing Spa Experience

“The spa was a true getaway. I thoroughly enjoyed the rejuvenating treatments and the peaceful ambiance was incredibly soothing.” view full review

Inviting Pool

“The swimming pool was beautifully maintained with a great temperature, making it a relaxing spot to unwind after a busy day.” view full review

Luxurious Shower

“The bathroom was a highlight; the shower had impressive water pressure and underfloor heating added a touch of luxury to the experience.” view full review

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, Poland, 31-017

Map view

Ul. Sw. Jana 15, Krakow, Poland, 31-017

City landmarks

Castle

Wawel Royal Castle

1.2 mi

Square

Main Square

2100 ft

University

Collegium Maius Great College

3500 ft

Landmark

Saint Barbara's Church

2100 ft

Church

St. Mary's Basilica

2100 ft

Museum

The Cloth Hall

2100 ft

Landmark

Krakow Barbican

2600 ft

Landmark

Krakow's Rynek Glowny Central Square

2100 ft

Landmark

Corpus Christi Church

1.2 mi

Landmark

Church of St. Andrew

2100 ft

Church

Church of Saint Apostles Peter and Paul

2100 ft

Landmark

Old Town

2100 ft

Museum

Cracow Historical Museum

2100 ft

Tower

Town Hall Tower

2100 ft

Landmark

Adam Mickiewicz Monument

2100 ft

Landmark

Saint Florian's Gate

2100 ft

Museum

Czartoryski Museum

2100 ft

Landmark

Bunkier Sztuki Contemporary Art Gallery

3500 ft

Church

St. Francis of Assisi Church and Monastery

2100 ft

Landmark

Planty Park

2100 ft

Church

Church of St Adalbert

2100 ft

Church

Wawel Cathedral

1.2 mi

Museum

National Museum in Krakow

1.1 mi

Church

Dominican Church

2100 ft

Church

Saint Cross Church

2100 ft

Museum

Rynek Underground

2100 ft

Museum

Lost Souls Alley

2100 ft

Synagogue

Old Synagogue

1.2 mi

Mall

Galeria Krakowska

4200 ft

Nearby

Monument

Grunwald Monument

900 ft

Restaurants

Gossip Cafe 2

0 ft

Zwierzyniecka 4

Pracownia Piwa

100 ft

ul. Kasztanowa 31

Cyrano de Bergerac

600 ft

ul. Slawkowska 26

The Mexican

700 ft

ul.Florianska 34

Galicyjska Restaurant

400 ft

ul. Pijarska 9

Piwnica Pod Zlota Pipa

800 ft

ul. Florianska 30

Vesuvio

800 ft

ul. Florianska 38

Dobry Kumpel Pub

700 ft

Florianska 47

Restauracja Szlachecka Miod i Wino

400 ft

ul. Slawkowska 32

Getting around

City Centre

Krakow5 min · 1400 ft

Airports

John Paul II International Airport Krakow-Balice (KRK)25 min · 10.2 mi

Katowice International Airport (KTW)158 min · 65.1 mi

Train

Kraków Main Station9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at PLN 150 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of PLN 160 per person per day.

Pets

Pets are allowed on request.

Languages

English, Italian, Polish, Russian, Ukrainian

Number of floors:

Number of rooms:

Former name

hotel h15 luxury palace - destigo hotels

Reviews and Ratings

Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.

Review score

Based on 761 verified reviews

9.4/10

Perfect

96%

Recommend

Breakfast

9.0/10

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.4/10

Free Wi-Fi

9.2/10

Location

9.8/10

Paid Wi-Fi

9.0/10

Staff

9.5/10

Value for money

8.9/10

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